[nylug-talk] Any recommendations for request tracking/reporting?

[Steven Lembark]

 > Check out Request Tracker.  http://bestpractical.com/rt/  We use it
 > with pretty good success and you always have the source to hack around
 > in.

There is a decent animal book RT. You might find
it at B&N or eyelball it on Safari. Should give
you a good idea of how the thing can be manhandled
for your specific uses.

-- 
Steven Lembark                                          +1 888 359 3508
Workhorse Computing                                       85-09 90th St
lembark at wrkhors.com                                 Woodhaven, NY 11421