[nylug-talk] Any recommendations for request tracking/reporting?

Ruben Safir ruben at mrbrklyn.com
Wed Mar 19 22:50:50 EDT 2008


On Wed, Mar 19, 2008 at 10:40:47PM -0400, R. Mariotti wrote:
> Our shop currently uses Support Trio to track our users' requests and we 
> need something better.
> 
> Among all the readers here, have you any experience with any such tools 
> and make some recommendations?
> 
> Google searches provide many, many findings but according to their 
> write-ups they're all great.  We all now they're not!
> 
> Recommendations gratefully appreciated.  Thanks


How much would you pay me for consultation fees?

Ruben

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"> I'm an engineer. I choose the best tool for the job, politics be damned.<
You must be a stupid engineer then, because politcs and technology have been attached at the hip since the 1st dynasty in Ancient Egypt.  I guess you missed that one."

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