[nylug-talk] [nylug-job] The FeedRoom, Inc. seeks Senior Application Support Engineer

[NYLUG Jobs Moderators]

# JobID: #614
# Submitted On: 2007-3-27 11:15:40

# Company: The FeedRoom, Inc.
# Contact: The FeedRoom,
# Email:  jmaltin at feedroom.com
# Url: http://www.feedroom.com/
# Phone: Not Specified
# Fax: Not Specified

# Title: Senior Application Support Engineer

# Salary: Commensurate With Experience

# Description: The FeedRoom is a seven-year-old company that is starting
  an exciting new growth phase. This is a permanent, full-time position
  in our headquarters in Manhattan (Tribeca). We offer a competitive
  salary, excellent benefits, and an equity stake in the company.

  Our customers include:
  The New York Times
  ESPN
  USATODAY
  Intel
  Sun Microsystems
  General Motors
  WAL-MART
  MuchMusic
  The Pentagon

# Required Skills: The FeedRoom is looking for a talented Senior
  Application Support Engineer. As a Senior Support Engineer, you will
  provide 3rd level technical support and guidance to the Operations and
  Development teams. This includes diagnosis of production issues,
  providing workarounds, developing fixes, building binaries and testing
  them. The technology in use is a N-tier model using Java servlets,
  Resin and Oracle. We have a full-featured application component
  system, based on XML specifications and implemented in Java. We make
  extensive use of Java, XML, SQL, and JavaScript.

  Responsibilities:

  * Provide support to customers, Operations, QA and development teams
    locations
  * If necessary Recreate customer technical environments by
    researching, identifying, and resolving a variety of problems
  * Document all technical inquiries, develop and review content for
    knowledgebase
  * Provide training or assistance to junior staff
  * Help test alpha and beta products
  * Respond to inquiries, primarily via email and telephone


  Required “hands-on” Experience of the following:

  * Java development experience
  * Experience with UNIX, Linux
  * Experience with Oracle or MySQL
  * Implementation experience with web based technologies: HTML, XML,
    JSP
  * Minimum 4 years experience for each of the above requirements
  * B.S. in Computer Science, Electrical Engineering, Math, or
    equivalent work experience
  * M.S. in the same preferred

# Location: New York City, NY 10013