[nylug-talk] Getting yahoo on the phone

[Zachary Stern]

I HAVE emailed their abuse desk, and gotton bs form replies time after time.
Zach Stern
347.531.8810
wordrockets.com/blog

-----Original Message-----
From: Alex Pilosov <alex at pilosoft.com>

Date: Thu, 2 Aug 2007 20:36:38 
To:NYLUG Technical Discussion <nylug-talk at nylug.org>
Subject: Re: [nylug-talk] Getting yahoo on the phone


On Thu, 2 Aug 2007, Zachary Stern wrote:

> Anybody know how I can actually get somebody over at yahoo on the phone?
> 
> They seem to be rejecting/delaying a lot of mail from my company's mail
> server, for no reason. We definitely do not run an open relay here, so
> its not that.
There's a reason why companies do not usually allow access from 
non-customers to phone support - because of clueless people who waste 
time.

While I could probably put you in touch with yahoo mail ops guys, 
something tells me you have not exhausted online resources to solve your 
own problem:

For example, google for 'postmaster yahoo' brings up not only email 
contact postmaster at yahoo.com but also 
http://help.yahoo.com/l/us/yahoo/mail/original/abuse/index.html
which links to:
http://help.yahoo.com/l/us/yahoo/mail/original/abuse/abuse-57.html

If you try to provide more details of error messages on-list, I'm sure 
someone will point out why yahoo doesn't like you.

-alex

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